NRMA Insurance hub
Commercial retail interior featuring wall-mounted digital touchscreens, custom oak cabinetry, and chevron floor graphics.

Self-Service Kiosks and Directional Track

Commercial retail interior featuring wall-mounted digital touchscreens, custom oak cabinetry, and chevron floor graphics.

7/9

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The layout uses an integrated self-service alcove to give arriving customers quick, independent digital access near the branch entryway. Placing interactive screens right along the main walking path allows for fast policy updates without interrupting the deeper consultation zones. This arrangement streamlines high-volume, brief visits while maintaining clear views across the open floor plan.

A custom-built oak feature wall stands on the right, angling out into the main space to hold two recessed tablet screens and a larger wall-mounted digital instruction display. This wood-clad nook creates a tactile self-service station that separates digital interactions from the main terrazzo walking paths. Overhead, a solid, deep-blue ceiling bulkhead slopes downward, framing the alcove and casting soft light onto the touchscreens.

In the mid-ground, a bold black-and-white chevron graphic is inlaid into the flooring, directing foot traffic toward freestanding timber podiums and a large multi-screen video wall. The ceiling transitions to an open black layout with a sharp grid of linear LED strip lighting that emphasizes the store's deep, architectural perspective. This combination of natural wood textures, clear directional flooring, and smart screen integration delivers a high-efficiency retail banking layout.

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LONDON
The Ministry,
79-81 Borough Road,
London SE1 1DN, United Kingdom
44 20740 36132

SYDNEY
Level 3, 223 Liverpool St
Darlinghurst NSW 2010 Australia
61 29319 0933


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