NRMA Roll-Out
Retail banking kiosk, digital interface station, timber counter joinery, turquoise partition wall, retail wayfinding graphics, commercial interactive tech, customer experience layout.

The self-service counter

Retail banking kiosk, digital interface station, timber counter joinery, turquoise partition wall, retail wayfinding graphics, commercial interactive tech, customer experience layout.

11/11

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An ergonomic digital kiosk zone promotes customer autonomy at the frontend of the retail layout. By offering an alternative to traditional over-the-counter queues, this self-directed service portal streamlines straightforward transactions and reduces waiting times during peak operation hours.

The stepped timber joinery integrates tablet mounts at varied heights to ensure comfortable accessibility for different users. A teal acoustic privacy panel backs the station, functioning simultaneously as a structural room divider and a canvas for bold, intuitive wayfinding text that directs the interior traffic flow.

The warmth of the oak-look timber contrasts with the sleek white frames of the interactive screens, giving the technical touchpoints a more approachable presence. Positioned near the branch entry, this configuration acts as a sorting mechanism, allowing independent visitors to complete digital tasks while freeing up staff for complex consultations elsewhere on the floor.

More on this project

Symmetrical retail layout, timber trestle workstations, corporate blue divider panels, turquoise consultation booths, geometric floor carpet, open plan retail pavilion, mall arcade view.

The consultation area entry

NRMAErinaFair-19

Perforated timber paneling, dimensional acrylic lettering, acoustic wall cladding, retail environmental graphics, corporate interior wayfinding, hospitality wall details, tactile material design.

The brand wall

Retail kiosk architecture, shopping center pavilion fitout, under counter LED lighting, timber ledge joinery, digital touchscreen display, customer welcoming hub, commercial spatial zoning.

The overall view

NRMAErinaFair-13

Interactive digital screen, timber privacy shroud, dimensional acrylic text, retail branch wayfinding, matte teal partition, universal kiosk interface, commercial customer experience.

The joinery detail

Perforated timber totem, digital signage screen, illuminated brand disk, self service bank teller, commercial retail pavilion, linear layout planning, mall concourse branch.

The brand elements

Commercial kiosk arrival zone, corporate blue entry partition, timber concierge trestle, digital welcome signage, mall arcade spatial layout, retail greeting hub, brand identity graphics.

The welcoming wall

Timber trestle desk, perforated branding totem, digital terminal mount, retail concourse workstation, leather pull drawers, commercial interior joinery, open plan service hub.

The consultation desk

Acoustic privacy booth, retail branch consultation pod, modular office joinery, leather pull handles, corporate branding panel, ergonomic service table, commercial office furniture.

The consultation corner

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79-81 Borough Road,
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44 20740 36132

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61 29319 0933


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