People First Bank
A welcoming and open design transforms the Flinders Street branch into a modern community hub

The overall view of Flinders St HQ branch

A welcoming and open design transforms the Flinders Street branch into a modern community hub

12/19

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The Flinders Street branch exemplifies People First Bank's reimagined banking concept. Featuring an open-plan layout, warm timber accents, and integrated greenery, the space promotes collaboration and comfort. Distinct zones for customer interactions and private consultations flow seamlessly, fostering an inclusive environment. This branch highlights the bank’s forward-thinking approach, blending modern aesthetics with functional design to create a welcoming and versatile space that prioritizes both customer needs and community engagement.

The Flinders Street branch is a striking showcase of People First Bank’s redesigned customer experience. Its open-plan layout fosters a sense of accessibility and inclusivity, with spaces thoughtfully divided into distinct zones for different types of interactions. The design moves away from traditional banking layouts, instead creating an environment that is as warm and welcoming as it is functional.

Timber slat ceiling features add warmth and dimension, drawing the eye upward and visually connecting the different areas of the branch. The inclusion of greenery throughout, including planters integrated into desks and customer zones, adds a calming natural element, emphasizing the bank’s commitment to wellbeing. Large windows flood the space with natural light, creating a seamless indoor-outdoor feel that connects the branch to the bustling cityscape outside.

By blending modern design elements with functional considerations, this branch embodies People First Bank’s mission to foster a sense of community and mutuality in every interaction.

More on this project

An inviting consultation desk blends functionality with greenery, fostering open and welcoming conversations.

Inclusive, transparent and engaging

A vibrant digital display greets visitors, showcasing People First Bank’s commitment to community and inclusivity.

The shopfront signage

The bank's facade combines lilac and deep purple accent panels with prominent logos and a glass entry, offering visibility into the welcoming, modern lobby.

The street view

Interior view of People First Bank’s Flinders St Branch

Open and transparent

A lush planter enhances privacy and comfort at a consultation desk, with a pendant light aiding acoustics.

The open plan consultation pods

A private office with vibrant geometric decals, cozy seating, and natural accents.

The private offices

The community corner, a vibrant, modern space dedicated to local projects and sports memorabilia.

The community corner

Inviting client advisory desks with a modern curved design, soft textures, and a featured leafy planter for a fresh touch.

The flexible consultation pods

The consultation bar near the entrance, featuring a modern curved counter and inviting seating.

The digital bar

The mission statement wall in brand colour 'ribbon blue' is halo illuminated so visible day and night

Arrival view towards brand wall

An inviting lounge area with a curved deep blue couch, soft lighting, and warm peach-toned accents.

The welcome lounge

External view of Collins St Melbourne branch located in the heart of the financial precinct of the CBD

External streetfront view

The glass facade highlights vibrant portraits and bold graphic elements, reflecting inclusivity and community pride. Natural light floods the space, inviting passersby to explore the interior’s welcoming atmosphere and innovative design philosophy.

External supergraphics of everyday people

A bright and inviting lounge greets visitors, showcasing People First Bank's modern, community-focused ethos. This space features soft pastel tones, greenery, natural wood textures, and a mission statement wall that emphasizes the bank’s customer-centric philosophy.

Welcome Lounge at People First Bank

A vibrant corner featuring boldly coloured mobile display plinths, dynamic lighting, and interactive displays showcases the community-driven spirit. This playful yet sophisticated space embodies inclusivity and engagement, reflecting the design's emphasis on fostering meaningful connections and championing bold, approachable aesthetics.

Vibrant Community Corner

A central digital bar island opposite the branch entry enhances the customer experience with its inclusive, flexible format. Featuring sit-and-stand options, neutral tones, and integrated technology, this multifunctional hub supports self-navigation, advice sessions, and a seamless blend of welcoming inclusivity and practicality.

Interactive Digital Bar

This open-plan workspace redefines banking environments with clean lines, a light warm palette, and flexible seating options. Contemporary design elements like textured walls, natural wood tones, and integrated greenery create a modern, approachable, and inclusive atmosphere for staff and visitors alike.

Dynamic Open-Plan Workspace

Open plan self-contained semi-private consultation pods combine honest aesthetics, transparency and functionality. With natural textured timber finishes, ergonomic task furniture, and focus pendant lighting, this design reimagines banking as a collaborative, conversational experience, offering clients a comfortable and approachable space for conversation and advice.

Semi-private pods for personalised banking

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LONDON
The Ministry,
79-81 Borough Road,
London SE1 1DN, United Kingdom
44 20740 36132

SYDNEY
Level 3, 223 Liverpool St
Darlinghurst NSW 2010 Australia
61 29319 0933


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