People First Bank
A bright and inviting lounge greets visitors, showcasing People First Bank's modern, community-focused ethos. This space features soft pastel tones, greenery, natural wood textures, and a mission statement wall that emphasizes the bank’s customer-centric philosophy.

Welcome Lounge at People First Bank

A bright and inviting lounge greets visitors, showcasing People First Bank's modern, community-focused ethos. This space features soft pastel tones, greenery, natural wood textures, and a mission statement wall that emphasizes the bank’s customer-centric philosophy.

17/19

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The lounge area at People First Bank merges warmth and functionality. A harmonious blend of soft pastel tones, greenery, and natural wood elements creates a welcoming atmosphere for customers. The highlight is the brand wall, featuring the bank’s mission statement, which reinforces its customer-first approach. The open-plan layout promotes a conversational ambience, reflecting the evolving nature of banking as more relationship-focused than transactional. This design aligns with the bank's goal to offer a more inclusive, community-driven, and empowering experience for its members.

The welcoming lounge at People First Bank exemplifies a fresh approach to banking, where comfort and community take center stage. Upon entering, customers are greeted by a soft, pastel-colored palette paired with contemporary furniture that invites relaxation. A standout feature is the brand wall, proudly displaying the bank's mission statement, "Banking for you, better for all." This artistic and purposeful design element embodies the bank's vision of empathy, simplicity, and boldness.

Natural wood tones dominate the finishes, complemented by an abundance of greenery, symbolizing growth and a nurturing environment. These biophilic elements not only enhance the aesthetic but also create a calming, approachable atmosphere. Strategically placed seating options, including vibrant armchairs and curved lounges, cater to both casual meetings and personal reflection, redefining the traditional banking experience.

Lighting plays a pivotal role in setting the mood, with warm pendant lights and natural light blending seamlessly to illuminate the space. The open-plan layout fosters fluidity and interaction, aligning with People First Bank's mission to make visits conversational and empowering. Additionally, the design integrates inclusivity with sit-and-stand options, accommodating diverse customer needs. This innovative lounge encapsulates the bank's bold transition into a new era, emphasizing mutuality and community while maintaining its dedication to exceptional customer experiences.

More on this project

A vibrant corner featuring boldly coloured mobile display plinths, dynamic lighting, and interactive displays showcases the community-driven spirit. This playful yet sophisticated space embodies inclusivity and engagement, reflecting the design's emphasis on fostering meaningful connections and championing bold, approachable aesthetics.

Vibrant Community Corner

A central digital bar island opposite the branch entry enhances the customer experience with its inclusive, flexible format. Featuring sit-and-stand options, neutral tones, and integrated technology, this multifunctional hub supports self-navigation, advice sessions, and a seamless blend of welcoming inclusivity and practicality.

Interactive Digital Bar

This open-plan workspace redefines banking environments with clean lines, a light warm palette, and flexible seating options. Contemporary design elements like textured walls, natural wood tones, and integrated greenery create a modern, approachable, and inclusive atmosphere for staff and visitors alike.

Dynamic Open-Plan Workspace

Open plan self-contained semi-private consultation pods combine honest aesthetics, transparency and functionality. With natural textured timber finishes, ergonomic task furniture, and focus pendant lighting, this design reimagines banking as a collaborative, conversational experience, offering clients a comfortable and approachable space for conversation and advice.

Semi-private pods for personalised banking

A welcoming and open design transforms the Flinders Street branch into a modern community hub

The overall view of Flinders St HQ branch

An inviting consultation desk blends functionality with greenery, fostering open and welcoming conversations.

Inclusive, transparent and engaging

A vibrant digital display greets visitors, showcasing People First Bank’s commitment to community and inclusivity.

The shopfront signage

The bank's facade combines lilac and deep purple accent panels with prominent logos and a glass entry, offering visibility into the welcoming, modern lobby.

The street view

Interior view of People First Bank’s Flinders St Branch

Open and transparent

A lush planter enhances privacy and comfort at a consultation desk, with a pendant light aiding acoustics.

The open plan consultation pods

A private office with vibrant geometric decals, cozy seating, and natural accents.

The private offices

The community corner, a vibrant, modern space dedicated to local projects and sports memorabilia.

The community corner

Inviting client advisory desks with a modern curved design, soft textures, and a featured leafy planter for a fresh touch.

The flexible consultation pods

The consultation bar near the entrance, featuring a modern curved counter and inviting seating.

The digital bar

The mission statement wall in brand colour 'ribbon blue' is halo illuminated so visible day and night

Arrival view towards brand wall

An inviting lounge area with a curved deep blue couch, soft lighting, and warm peach-toned accents.

The welcome lounge

External view of Collins St Melbourne branch located in the heart of the financial precinct of the CBD

External streetfront view

The glass facade highlights vibrant portraits and bold graphic elements, reflecting inclusivity and community pride. Natural light floods the space, inviting passersby to explore the interior’s welcoming atmosphere and innovative design philosophy.

External supergraphics of everyday people

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LONDON
The Ministry,
79-81 Borough Road,
London SE1 1DN, United Kingdom
44 20740 36132

SYDNEY
Level 3, 223 Liverpool St
Darlinghurst NSW 2010 Australia
61 29319 0933


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