TerryWhite Chemmart
A timber-lined booth with built-in seating, soft lighting, and a digital screen, offering a semi-private space for one-to-one health or wellness discussions inside the store.

Semi-Private Consultation Booth

A timber-lined booth with built-in seating, soft lighting, and a digital screen, offering a semi-private space for one-to-one health or wellness discussions inside the store.

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Vertical slatted timber, muted upholstery and a single globe light form a warm, approachable enclosure for quick consultations. The built-in screen links directly to the myTWC app, embedding digital guidance into the in-store experience.

A softly arched opening in pale timber frames a secluded nook set between regular retail shelving. Vertical battens wrap the walls, drawing the eye inward and dampening surrounding noise while maintaining a sense of openness. Two cushioned benches face each other across a compact table, upholstered in dark green and taupe to echo the brand palette without appearing clinical. A discrete globe light and back-mounted digital screen create a focal point and supply immediate access to app-based health tools or product information.

Placing the booth directly on the shop floor makes expert advice feel integrated rather than hidden behind closed doors. Customers can step in for a blood-pressure check, a brief wellness chat or to navigate digital services, then return seamlessly to shopping. The design elevates an everyday pharmacy interaction into a calm, tech-enabled micro-consultation, using simple materials and careful detailing to balance privacy, approachability and efficiency.

More on this project

A sleek self-service beauty bar with digital face-scan stations sits opposite the Grab & Go and Vitamins area, combining technology and retail for a streamlined, personalised shopping experience.

Interactive Beauty Bar and Grab & Go Zone

A compact counter for online order pick-ups and quick purchases, combining slatted timber, integrated greenery and a digital screen to promote the myTWC app.

Service Desk in front of the Click & Collect

A clear exterior view of the TerryWhite Chemmart store, highlighting its glass façade, illuminated signage, and integrated 24/7 TWC Express prescription pickup kiosk for round-the-clock service.

Storefront with 24/7 Express Prescription

A calm waiting area with curved seating, lush planting, and a children’s play corner, positioned adjacent to the prescription counter to create a welcoming, family-oriented environment.

Family-Friendly Waiting and Consultation Zone

A softly illuminated prescription lounge framed by a glass “greenhouse” planter and organic ceiling lights, offering a tranquil space for customers awaiting consultation or collection.

Green Retreat Waiting Area

A circular pharmacist advice station anchored by cascading greenery beneath a sculptural ceiling light, providing a calm focal point within the skincare and fragrance area of the store.

Pharmacist Consultation Pod

An open view through the TerryWhite Chemmart entrance, framed by bright signage and flexible display pods on wheels that guide customers toward vitamins, Grab & Go and the Pay Here counter.

Main Store Entry with Mobile Display Pods

A spacious view of the store’s central hub, guiding customers towards the Care Clinic while showcasing refill stations, category signage, and a clean, natural materials palette designed for clarity and ease of navigation.

Central Wellness Hub

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LONDON
The Ministry,
79-81 Borough Road,
London SE1 1DN, United Kingdom
44 20740 36132

SYDNEY
Level 3, 223 Liverpool St
Darlinghurst NSW 2010 Australia
61 29319 0933


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