TerryWhite Chemmart
A sleek self-service beauty bar with digital face-scan stations sits opposite the Grab & Go and Vitamins area, combining technology and retail for a streamlined, personalised shopping experience.

Interactive Beauty Bar and Grab & Go Zone

A sleek self-service beauty bar with digital face-scan stations sits opposite the Grab & Go and Vitamins area, combining technology and retail for a streamlined, personalised shopping experience.

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This image highlights a timber-slatted beauty counter equipped with interactive “Find Your Look” screens. Behind, shelves of vitamins and a Grab & Go section showcase convenience, while clean layouts and clear wayfinding guide customers toward the payment area.

The scene illustrates how digital innovation merges with tactile retailing. At the forefront, the curved beauty bar uses vertical timber battens to echo the store’s signature detailing while setting apart a dedicated service point. Each station integrates digital face-scan technology, inviting customers to explore tailored cosmetic or skincare recommendations in a frictionless way. Overhead signage explains the simple three-step process — scan, select, and discover — making advanced personalisation accessible to all visitors.

Beyond the counter, the shelving of vitamins and the Grab & Go zone underscores a quick-purchase ethos. Packaging is arranged in an orderly grid, visually supported by warm timber backdrops and punctuated with green category markers for instant recognition. The “Pay Here” sign frames the path to checkout, completing the customer journey from discovery to purchase without confusion. The open plan, generous lighting, and neutral concrete floor combine to maintain a sense of space even during high footfall. Together these design choices turn a traditional pharmacy into an experiential retail environment where wellness, beauty, and speed coexist under one cohesive aesthetic.

More on this project

A compact counter for online order pick-ups and quick purchases, combining slatted timber, integrated greenery and a digital screen to promote the myTWC app.

Service Desk in front of the Click & Collect

A clear exterior view of the TerryWhite Chemmart store, highlighting its glass façade, illuminated signage, and integrated 24/7 TWC Express prescription pickup kiosk for round-the-clock service.

Storefront with 24/7 Express Prescription

A calm waiting area with curved seating, lush planting, and a children’s play corner, positioned adjacent to the prescription counter to create a welcoming, family-oriented environment.

Family-Friendly Waiting and Consultation Zone

A softly illuminated prescription lounge framed by a glass “greenhouse” planter and organic ceiling lights, offering a tranquil space for customers awaiting consultation or collection.

Green Retreat Waiting Area

A circular pharmacist advice station anchored by cascading greenery beneath a sculptural ceiling light, providing a calm focal point within the skincare and fragrance area of the store.

Pharmacist Consultation Pod

An open view through the TerryWhite Chemmart entrance, framed by bright signage and flexible display pods on wheels that guide customers toward vitamins, Grab & Go and the Pay Here counter.

Main Store Entry with Mobile Display Pods

A spacious view of the store’s central hub, guiding customers towards the Care Clinic while showcasing refill stations, category signage, and a clean, natural materials palette designed for clarity and ease of navigation.

Central Wellness Hub

A timber-lined booth with built-in seating, soft lighting, and a digital screen, offering a semi-private space for one-to-one health or wellness discussions inside the store.

Semi-Private Consultation Booth

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LONDON
The Ministry,
79-81 Borough Road,
London SE1 1DN, United Kingdom
44 20740 36132

SYDNEY
Level 3, 223 Liverpool St
Darlinghurst NSW 2010 Australia
61 29319 0933


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