TerryWhite Chemmart
An open view through the TerryWhite Chemmart entrance, framed by bright signage and flexible display pods on wheels that guide customers toward vitamins, Grab & Go and the Pay Here counter.

Main Store Entry with Mobile Display Pods

An open view through the TerryWhite Chemmart entrance, framed by bright signage and flexible display pods on wheels that guide customers toward vitamins, Grab & Go and the Pay Here counter.

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Large illuminated signs and floor-to-ceiling glazing mark the entry point, immediately revealing a spacious interior with mobile timber pods, clear category signage and digital touchpoints. The design sets an organised, welcoming tone from the first step inside.

The entrance presents the full scope of the store’s new retail model. Bright green CareClinic and TerryWhite Chemmart signs form a bold fascia, while transparency allows shoppers to see directly into a calm, structured interior. Mobile timber display pods with vertical battens stand in the foreground, showcasing hero products or seasonal offers. Their curved forms and castors let staff reconfigure the layout easily for campaigns or traffic flow, reinforcing the store’s flexible design ethos.

Beyond the pods, neatly aligned shelving for vitamins and the packaging recycle point lead naturally to the Grab & Go and Click & Collect zones. Category markers in green provide instant orientation without clutter, and overhead lighting frames circulation paths. This arrangement demonstrates how visual clarity, adaptable merchandising and integrated services combine to transform the entry experience from a typical pharmacy threshold into an engaging, service-driven welcome space.

More on this project

A spacious view of the store’s central hub, guiding customers towards the Care Clinic while showcasing refill stations, category signage, and a clean, natural materials palette designed for clarity and ease of navigation.

Central Wellness Hub

A timber-lined booth with built-in seating, soft lighting, and a digital screen, offering a semi-private space for one-to-one health or wellness discussions inside the store.

Semi-Private Consultation Booth

A sleek self-service beauty bar with digital face-scan stations sits opposite the Grab & Go and Vitamins area, combining technology and retail for a streamlined, personalised shopping experience.

Interactive Beauty Bar and Grab & Go Zone

A compact counter for online order pick-ups and quick purchases, combining slatted timber, integrated greenery and a digital screen to promote the myTWC app.

Service Desk in front of the Click & Collect

A clear exterior view of the TerryWhite Chemmart store, highlighting its glass façade, illuminated signage, and integrated 24/7 TWC Express prescription pickup kiosk for round-the-clock service.

Storefront with 24/7 Express Prescription

A calm waiting area with curved seating, lush planting, and a children’s play corner, positioned adjacent to the prescription counter to create a welcoming, family-oriented environment.

Family-Friendly Waiting and Consultation Zone

A softly illuminated prescription lounge framed by a glass “greenhouse” planter and organic ceiling lights, offering a tranquil space for customers awaiting consultation or collection.

Green Retreat Waiting Area

A circular pharmacist advice station anchored by cascading greenery beneath a sculptural ceiling light, providing a calm focal point within the skincare and fragrance area of the store.

Pharmacist Consultation Pod

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LONDON
The Ministry,
79-81 Borough Road,
London SE1 1DN, United Kingdom
44 20740 36132

SYDNEY
Level 3, 223 Liverpool St
Darlinghurst NSW 2010 Australia
61 29319 0933


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