TerryWhite Chemmart
A spacious view of the store’s central hub, guiding customers towards the Care Clinic while showcasing refill stations, category signage, and a clean, natural materials palette designed for clarity and ease of navigation.

Central Wellness Hub

A spacious view of the store’s central hub, guiding customers towards the Care Clinic while showcasing refill stations, category signage, and a clean, natural materials palette designed for clarity and ease of navigation.

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This interior combines light timber finishes, soft neutral tones, and green brand accents to create a calm and inviting retail environment. The focal Care Clinic is framed by timber slats and greenery, while wide aisles and clear category signage enhance accessibility and customer flow.

The image highlights the heart of the retail concept, where functional organisation meets a wellness-driven aesthetic. Natural oak tones dominate the shelving and display units, complemented by herringbone flooring and subtle slatted timber detailing across walls and ceilings. Green accents, from the illuminated Care Clinic sign to the integrated planting, establish a direct connection with health and nature. Digital touchpoints are strategically positioned on mobile display pods, integrating technology seamlessly into the customer journey. This balance of tactile warmth and modern connectivity embodies the concept’s aim of merging tradition with innovation.

Beyond its visual qualities, the design prioritises functionality and inclusivity. Wide circulation routes ensure accessibility, while suspended lighting elements guide movement through the space without overwhelming it. The Care Clinic serves as both a visual anchor and a service destination, framed by biophilic features that soften the environment. Surrounding product zones such as fragrance, skincare, and prescriptions are clearly demarcated with minimalist signage, reinforcing intuitive navigation. The result is an interior that feels open, serene, and customer-centric, encouraging exploration while supporting efficient healthcare and retail services.

More on this project

A timber-lined booth with built-in seating, soft lighting, and a digital screen, offering a semi-private space for one-to-one health or wellness discussions inside the store.

Semi-Private Consultation Booth

A sleek self-service beauty bar with digital face-scan stations sits opposite the Grab & Go and Vitamins area, combining technology and retail for a streamlined, personalised shopping experience.

Interactive Beauty Bar and Grab & Go Zone

A compact counter for online order pick-ups and quick purchases, combining slatted timber, integrated greenery and a digital screen to promote the myTWC app.

Service Desk in front of the Click & Collect

A clear exterior view of the TerryWhite Chemmart store, highlighting its glass façade, illuminated signage, and integrated 24/7 TWC Express prescription pickup kiosk for round-the-clock service.

Storefront with 24/7 Express Prescription

A calm waiting area with curved seating, lush planting, and a children’s play corner, positioned adjacent to the prescription counter to create a welcoming, family-oriented environment.

Family-Friendly Waiting and Consultation Zone

A softly illuminated prescription lounge framed by a glass “greenhouse” planter and organic ceiling lights, offering a tranquil space for customers awaiting consultation or collection.

Green Retreat Waiting Area

A circular pharmacist advice station anchored by cascading greenery beneath a sculptural ceiling light, providing a calm focal point within the skincare and fragrance area of the store.

Pharmacist Consultation Pod

An open view through the TerryWhite Chemmart entrance, framed by bright signage and flexible display pods on wheels that guide customers toward vitamins, Grab & Go and the Pay Here counter.

Main Store Entry with Mobile Display Pods

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LONDON
The Ministry,
79-81 Borough Road,
London SE1 1DN, United Kingdom
44 20740 36132

SYDNEY
Level 3, 223 Liverpool St
Darlinghurst NSW 2010 Australia
61 29319 0933


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