A striking vertical garden wall featuring a grid of white metal frames and a vibrant gradient backdrop that enhances the natural greenery.

Bank of Heritage Isle

How to make a pilot branch stand out from the crowd

#Bank of Heritage Island
#banking

A testing ground for a flagship physical pilot branch on the corner of Hobart’s main pedestrian shopping precinct. Bank of Heritage Isle was set up for agility – able to transform from daytime banking to community seminar space to night-time event space, offering a venue where local businesses share stories, gather insights and connect with their customers.

The branch model was explored as a collaboration between Bank of Heritage Isle, Border Bank and Police Bank. Opening up the conversation and awareness to everyday members in the local community.

Operating over two levels, a staff lunch area and back office offered a view of the bank floor. The front of house area was planned for adapting to various functions, with a large pivoting presentation wall, dedicated kids zone and various stand-up open and semi-private conversation points for customer interactions.

The design of Heritage Bank’s multi-story building takes center stage as the sun sets, with its angular, geometric facade standing out against the backdrop of a bustling urban environment. The predominantly gray and white exterior reflects modern architectural sensibilities, offering a sophisticated and contemporary appearance.

Heritage Bank's striking angular facade is illuminated by the golden hues of sunset, enhancing its modern design and prominent presence in the cityscape.

The modern facade lights up at night, drawing attention with striking geometric designs and illuminated branding, creating a welcoming atmosphere for customers.

The night-time activation of Heritage Bank's facade transforms the modern, multi-story building into a vibrant beacon for customers. Located in a busy urban setting, the building's angular and geometric exterior design becomes even more distinctive when illuminated. The light gray and white panels, combined with sections of dark glass, create a striking contrast against the night sky, making the bank an eye-catching focal point in the city.

The inviting glass entrance of the branch, featuring tinted forest green doors, minimalist interiors, and a welcoming, modern aesthetic.

Heritage Bank’s main entrance showcases a blend of modern design and approachable elegance, inviting customers in with forest green-tinted glass doors and a warm, well-lit interior. The understated yet refined entryway reflects the bank’s commitment to creating a welcoming and professional environment for its clients.

The adaptable meeting area at Heritage Bank’s Hobart Branch provides a versatile space ideal for presentations and seminars. By reconfiguring the seating and utilizing the large interactive screen, the welcoming entrance point transforms into a professional setting tailored for audience engagement. The design blends modern business functionality with a touch of creativity, reflecting the bank’s commitment to both professionalism and customer-focused innovation.

Heritage Bank’s flexible meeting area, designed for presentations and seminars, with a modern, casual setup featuring an interactive screen and colorful seating.

A modern, inviting workspace at Heritage Bank featuring a warm, contemporary design with light wood elements, mustard-toned chairs, and large windows offering city views.

This section of Heritage Bank’s interior combines functionality with a modern, welcoming design. With an emphasis on clean lines, light wood textures, and a soft neutral palette, the space is crafted to ensure a comfortable environment for both customers and staff. The design features unique elements, from the slightly irregular shapes of the furniture to thoughtful accents like greenery and carefully placed lighting.

A private, modern meeting room at Heritage Bank with a minimalist design, featuring warm wood accents, vibrant greenery, and a unique topographical wall pattern.

Heritage Bank’s private meeting room exemplifies a modern minimalist aesthetic, designed to offer a calm and focused setting for discussions. With a blend of light wood, subtle color accents, and thoughtfully integrated greenery, the room provides a serene yet engaging environment. The addition of unique design elements like a topographical wall and reflective glass partitions adds sophistication to the space.

Heritage Bank’s kids’ zone is a thoughtfully designed space that offers a welcoming and engaging environment for young visitors. This cozy area features interactive elements and child-friendly design choices, combining pastel tones, playful graphics, and comfortable seating. The space is crafted to provide entertainment and comfort, ensuring children feel at ease while accompanying adults.

A playful and inviting children’s zone, designed with interactive wall panels, cozy seating, and soft pastel colors to engage young visitors.

Heritage Bank’s branded shopfront highlights its affiliations, presenting a cohesive identity with logos and text for associated financial institutions.

The shopfront of Heritage Bank emphasizes its umbrella of financial services, showcasing branding details for the main bank and its related institutions. With a dark-green backdrop and clean, white text, the window display communicates a unified brand identity that is both professional and approachable. The design integrates well with the bank’s modern, plant-enhanced interior, subtly visible through the tinted glass.

The welcoming entrance of Hobart Branch, featuring a prominent greeting display, comfortable seating, and a child-friendly play area.

The entrance point of Heritage Bank’s Hobart Branch is designed to provide a warm, inviting welcome to customers. With a prominent teal-colored welcome screen, comfortable seating options, and thoughtful design elements, this lobby emphasizes a customer-centered experience. The combination of modern finishes and nostalgic black-and-white photography creates a unique blend of contemporary design with heritage touches.

The reception area at Heritage Bank’s branch offers a welcoming and structured environment with a distinct modern design. Featuring a minimalist beige counter, geometric ceiling patterns, and carefully arranged seating, this space is crafted for both functionality and visual appeal. Natural and architectural elements blend seamlessly, creating a comfortable and professional atmosphere for customers entering the bank.